![]() She set the birthdate of the account to when she created it, added it to a Family group with herself as the "parent." We have no way of reaching her, and we don't want to make a new account and email address. This account was used to purchase software from Microsoft and other companies. Ten years ago, a private IT contractor set up my friend's Microsoft Account and email address when she set up his last computer. But please note that we cannot change an account's account type unless the account was originally able to change its account type.The birthdate on my friend's Microsoft Account is incorrect, and this is causing problems with some software such as Google Chrome. You can contact our support team who can verify why this happened and revert the change. I didn't sign up as a student but accidentally changed my account type to "student". If either of these were inaccurate during account creation, the only way to fix this is to delete the account and start again. Per our Terms and Conditions, users are responsible for providing accurate information. Can these be changed?ĭate of birth and region cannot be changed. or elsewhere based on where they are when the account is created. Also, our system automatically determines if they're in the U.S. How does Kahoot! know a students' age and region?ĭuring account creation, students provide their date of birth. Once they do, age-based limitations will be lifted from their account. ![]() student turns 16, they'll be prompted upon login to verify their date of birth. They can only start assignments with featured kahoots.Other users cannot share kahoots with them.They cannot make kahoots public (visible to everyone).On the Discover page, they can only browse/search through our K! Studio and partner content.They cannot sign in with email (must use username or Apple, Google or Microsoft single sign-on).students under 16 have the following limits:
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